His reasons for getting involved in learning measurement are fourfold:
- The performance of the learning-and-performance field is severely deficient—often creating learning that is not remembered and/or not utilized on the job.
- Of the forces that control and influence our industry and the practices we use, measurement is one of the most critical.
- Currently, our measurement practices provide us with poor and biased feedback about our performance as learning-and-performance professionals.
- Because we do poor measurement, we don’t get good feedback (nor do our stakeholders), and so we have very little motivation to critically examine our practices—and improve them as valid feedback would suggest.
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